At The Luxur Line, we are committed to delivering a seamless and luxurious shopping experience. Please review our detailed shipping policy below to ensure clarity and satisfaction with your order.

PROCESSING TIME

• OUR RAW INDIAN BUNDLES: processing takes 5-7 business days, extending to 10 business days during sale periods.

• ACCESSORIES: processing takes 3-5 business days.

• NO WEEKEND/HOLIDAY PROCESSING: orders are not processed over weekends or national holidays.

  LOST OR RETURNED PACKAGES

• ADDRESS CORRECTIONS: Ensure address is correct at checkout. Address changes must be made with 12 hours of purchase. A $5 reassessment fee applies after this period.

• RESPONSIBILITY: The Luxur Line is not responsible for lost, misplaced, or incorrectly delivered shipments. Once in the hands of the carrier contact your local post office for any issues.

  REFUNDS, RETURNS, AND CHARGEBACKS

• NO RETURNS OR CANCELLATIONS: We do not accept returns or order cancellations. Please be sure to verify your order details before finalizing your purchase.

  IMPORTANT NOTES

• POLICY AGREEMENT: By placing an order on our website, you agree to the terms listed in our policies .

Experience the luxury you deserve with The Luxur Line. for optimal results, please adhere to the hair care instructions provided with your Package. Enjoy your shopping experience!